Ofcom’s easy broadband switching process set for delay

A deadline for broadband providers to implement Ofcom’s new easy switching process is likely to be missed.

The ‘One Touch Switch’ process intends to make it easier for customers to switch their broadband provider.

Research from Uswitch found that over a third (36%) of broadband customers have never switched their provider. Many households could be missing out on savings which could help ease cost-of-living pressures.

“As broadband customers across the...

24 March 2023 | Broadband

Ofcom politely asks ISPs not to raise broadband prices

British telecoms regulator Ofcom has given a polite notice to ISPs not to raise their broadband prices.

Self-inflicted economic chaos aside, the UK is – like many countries – in the grips of a cost-of-living crisis. Inflation is expected to hit 11 percent in October and food inflation is at the highest rate ever recorded.

Overall, the hit to UK household spending power is the biggest for at least 30 years.

Most companies are under strain from higher running...

29 September 2022 | Broadband