one touch switch Archives - Telecoms Tech News

Uswitch: Ofcom’s missed ‘One Touch Switch’ deadline costs Brits £1.85B

Ryan Daws — Mon, 03 Apr 2023 08:09:34 +0000

Uswitch claims that Ofcom’s failure to enforce its ‘One Touch Switch’ deadline will cost 11 million broadband customers in the UK a total of £1.85 billion per year in overpayments. The research was released on the same day that Ofcom’s One Touch Switch, a new broadband standard designed to make switching providers easier, was due... Read more »

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Ofcom’s easy broadband switching process set for delay

Ryan Daws — Fri, 24 Mar 2023 10:52:24 +0000

A deadline for broadband providers to implement Ofcom’s new easy switching process is likely to be missed. The ‘One Touch Switch’ process intends to make it easier for customers to switch their broadband provider. Research from Uswitch found that over a third (36%) of broadband customers have never switched their provider. Many households could be... Read more »

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Ofcom announces ‘One Touch Switch’ to simplify changing broadband providers

Ryan Daws — Tue, 28 Sep 2021 14:54:54 +0000

Ofcom has announced a new “One Touch Switch” initiative to simplify the broadband switching process for consumers. Telecom providers are among the most notorious businesses for bumping out-of-contract prices for consumers. They are especially predatory on older customers who are less likely to seek better deals. Here’s just one example of a current package that... Read more »

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