Brits are unaware that 3G switch-offs begin next month

Research from Uswitch has found that most Brits are unaware that 3G networks will begin to be switched off from next month.

Just over half (51%) of surveyed Brits were unaware of the impending switch-off. Over 55s were the most unaware (61%) of the switch-off. In the 18-34 age range, that dropped to just 40 percent.

Ernest Doku, Mobiles Expert at Uswitch, says:

“It is clear that millions of mobile phone users aren’t aware that 3G is being phased out, or...

25 January 2023 | Networks

Failure to respond to cost of living crisis threatens telecoms sector

The rise in the cost-of-living has driven consumers to re-adjust spending priorities. Telcos’ failure to respond to this changing mindset is now the biggest threat facing the industry, according to the annual EY report, Top 10 risks in telecommunications 2023.

With consumer spending under increasing pressure, EY research shows that 60% of households are worried about rising broadband subscription prices, and nearly half (45%) believe they overpay for content...

8 December 2022 | Research

Ericsson report highlights 5G benefits in emerging markets

A new report commissioned by Ericsson highlights the economic benefits of 5G in emerging markets.

The report was conducted by Analysys Mason and examines the potential impact of 5G across 15 emerging markets: Bangladesh, Brazil, Chile, Columbia, Egypt, India, Indonesia, Malaysia, Mexico, Morocco, Nigeria, Pakistan, South Africa, Thailand, and Turkey.

With appropriate government and regulatory support, all the countries are predicted to experience additional GDP growth of...

28 November 2022 | 5G

SK Telecom and NTT DOCOMO establish metaverse, 6G partnership

SK Telecom (SKT) and NTT DOCOMO have established a partnership to improve their metaverse offerings and advance 6G research.

“The MOU has a significant meaning as it is a cooperation between the representative mobile operators of Korea and Japan,” said Ryu Young-sang, President & CEO of SKT.

“By working together with NTT DOCOMO in the area of future ICT, we will generate tangible results that drive global ICT innovation."

Both telcos already operate...

21 November 2022 | 6G

GSMA: EU’s slow 5G rollout threatens ‘Digital Decade’ goals

The GSMA warns that a slow 5G rollout in the EU compared to rival markets threatens the bloc’s “Digital Decade” goals.

In the 2022 Mobile Economy Europe report, the GSMA notes that 108 operators in 34 markets had launched commercial 5G services at the end of June. Six percent of Europeans are now enjoying 5G.

Norway is leading 5G adoption, with 16 percent of citizens using the latest mobile network technology. The GSMA notes that “positive momentum” is also...

7 October 2022 | 5G

Ofcom politely asks ISPs not to raise broadband prices

British telecoms regulator Ofcom has given a polite notice to ISPs not to raise their broadband prices.

Self-inflicted economic chaos aside, the UK is – like many countries – in the grips of a cost-of-living crisis. Inflation is expected to hit 11 percent in October and food inflation is at the highest rate ever recorded.

Overall, the hit to UK household spending power is the biggest for at least 30 years.

Most companies are under strain from higher running...

29 September 2022 | Broadband

Third of IT decision-makers rely on ‘gut feel’ when choosing network operator

Someone grabbing flab on their stomach.

A third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. 

This is according to a new report from Arelion (formerly Telia Carrier), a provider of telecommunication services.

Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US,...

11 September 2022 | Networks

RootMetrics names EE the best UK network for ninth year

Mobile network performance measurement firm RootMetrics has named EE the UK’s leader for the ninth year running.

Overall, EE came out on top for all UK-wide RootScore categories ('Reliability', 'Accessibility', 'Speed', 'Data', 'Call', and 'Text').

Marc Allera, CEO of the consumer division at EE-owner BT, said:

“We are proud to be named the UK's best network for the ninth year running. Reliability is of huge importance to our customers, and we pride...

27 July 2022 | 5G

UK announces plans to ‘unleash’ 5G and 6G innovation

The UK Government has announced plans to “unleash” 5G and 6G innovation, including through a partnership with South Korea.

Up to £25 million has been set aside for the ‘Future Open Networks Research Challenge’. Academics and industry players can apply for funding to support their early-stage research into open and interoperable telecom solutions, such as Open Radio Access Network (Open RAN).

The Future Open Networks Research Challenge is part of the UK...

26 July 2022 | 5G

Customer engagement and billing are vital to a CSP’s success

Research shows that 89% of purchasers want two-way discussions with organizations by means of various channels. However, more than half (53%) said they were disappointed at how they frequently can't answer to a message sent from a business, whether to pose an inquiry, get an update, or complete an activity like a booking.

Altogether, 3,000 shoppers across 15 nations were surveyed for the study appointed by cloud communications platform Sinch.

This comes after a study...

28 June 2022 | Operators