State of mobile in the UK: A review of H1 2023

In the first half of 2023, RootMetrics conducted extensive testing to assess the end-user mobile experience across major metropolitan markets, nations, and the UK as a whole.

EE, the longstanding leader, continued to shine in the UK-wide testing. It secured the top position in all seven RootScore categories, securing the UK Overall RootScore Award for the tenth consecutive year.

Marc Allera, CEO of EE, said:

"The quality and reliability of mobile networks are...

25 July 2023 | Telecoms

T-Mobile suffers another large data breach

Tens of millions of T-Mobile customers have had their details stolen in the operator’s latest data breach.

T-Mobile says it first identified malicious activity on 5 January 2023 and contained it within a day. However, the operator believes the hackers have been stealing data since 25 November 2022.

Around 37 million postpaid and prepaid customers are impacted by the breach. The hackers used an API to steal the information.

Customer data such as their name,...

20 January 2023 | Networks