cost of living Archives - Telecoms Tech News

Ofcom launches review into mid-contract price rises

Ryan Daws — Thu, 09 Feb 2023 18:00:34 +0000

Ofcom has launched a review into whether mid-contract price rises by telcos give customers sufficient certainty about their finances. The cost-of-living crisis has made budgeting more important than ever as households feel the squeeze and many get pushed into financial difficulties. In the UK, telcos are free to include a clause in their agreements that... Read more »

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Failure to respond to cost of living crisis threatens telecoms sector

Duncan MacRae — Thu, 08 Dec 2022 09:56:16 +0000

The rise in the cost-of-living has driven consumers to re-adjust spending priorities. Telcos’ failure to respond to this changing mindset is now the biggest threat facing the industry, according to the annual EY report, Top 10 risks in telecommunications 2023. With consumer spending under increasing pressure, EY research shows that 60% of households are worried... Read more »

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Ofcom politely asks ISPs not to raise broadband prices

Ryan Daws — Thu, 29 Sep 2022 15:52:24 +0000

British telecoms regulator Ofcom has given a polite notice to ISPs not to raise their broadband prices. Self-inflicted economic chaos aside, the UK is – like many countries – in the grips of a cost-of-living crisis. Inflation is expected to hit 11 percent in October and food inflation is at the highest rate ever recorded.... Read more »

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BT staff begin strike action over below-inflation pay rises

Ryan Daws — Fri, 29 Jul 2022 14:45:23 +0000

BT staff have begun strike action across the country in a row over below-inflation pay rises. UK RPI inflation has reached 11.7 percent and is set to increase further later in the year. Many employers have offered pay rises to help ensure their staff aren’t left substantially worse off at the end of each month.... Read more »

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Virgin Media O2 increases data-free services list to help with the cost-of-living crisis

Ryan Daws — Thu, 21 Jul 2022 18:07:32 +0000

Virgin Media O2 has boosted its list of services that customers can access for free as part of its efforts to support people during the cost-of-living crisis. Virgin Media O2 customers will now be able to access the National Debtline, Business Debtline, Turn2us, Debt Advice Foundation, and National Energy Action without using any of their... Read more »

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UK Government asks ISPs to promote social tariffs amid cost of living crisis

Ryan Daws — Mon, 04 Apr 2022 12:30:10 +0000

The UK Government is asking the country’s ISPs to promote social tariffs amid the cost of living crisis. Low-cost social tariffs are offered to households receiving certain benefits to help close the “digital divide” and ensure that everyone has access to the work and social opportunities that connectivity brings. However, data from British telecoms regulator... Read more »

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