smart support Archives - Telecoms Tech News https://www.telecomstechnews.com/news/tag/smart-support/ M2M, Small Cells, OTT VoiP, Wimax, 5G, LTE, IPTV Mon, 08 Apr 2024 12:03:57 +0000 en-GB hourly 1 https://www.telecomstechnews.com/wp-content/uploads/2020/09/telecom-icon-60x60.png smart support Archives - Telecoms Tech News https://www.telecomstechnews.com/news/tag/smart-support/ 32 32 Virgin Media O2 launches ‘smart support’ to proactively solve issues https://www.telecomstechnews.com/news/virgin-media-o2-smart-support-proactively-solve-issues/ https://www.telecomstechnews.com/news/virgin-media-o2-smart-support-proactively-solve-issues/#respond Mon, 08 Apr 2024 12:03:56 +0000 https://www.telecomstechnews.com//?p=99578 Virgin Media O2 has begun rolling out a new “smart support” service aimed at proactively solving broadband issues for customers at no extra cost. According to the company’s research, over a third (34%) of British broadband users wouldn’t feel confident trying to fix WiFi issues themselves—despite 98 percent relying on the internet daily. The smart... Read more »

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