Global operators to lose $3B to OTT channels

A study by Juniper Research has revealed a substantial surge in Over-the-Top (OTT) business messaging.

The report forecasts a staggering increase from 100 billion messages in 2023 to a projected 375 billion messages in 2028. The driving force behind this shift is the diminishing quality of SMS networks, prompting enterprises to explore alternative channels.

The study suggests that the decline in SMS network quality is attributed to the growing prevalence of fraud,...

13 November 2023 | Operators

Why it’s time for telcos to get off the sidelines

The gaming and esports industries have seen incredible growth in the last several years. The introduction of platforms such as Twitch and Discord – allowing gamers to showcase their talents on a world stage – has brought about the emergence of influencers as key drivers of gamer engagement. Social media is obsolete for many digital natives, and gaming is the new (and often only) way to connect with friends and their online communities. The COVID-19 pandemic has only accelerated gaming...

23 December 2021 | Operators