Ofcom politely asks ISPs not to raise broadband prices

British telecoms regulator Ofcom has given a polite notice to ISPs not to raise their broadband prices.

Self-inflicted economic chaos aside, the UK is – like many countries – in the grips of a cost-of-living crisis. Inflation is expected to hit 11 percent in October and food inflation is at the highest rate ever recorded.

Overall, the hit to UK household spending power is the biggest for at least 30 years.

Most companies are under strain from higher running...

29 September 2022 | Broadband

Ofcom announces ‘One Touch Switch’ to simplify changing broadband providers

Ofcom has announced a new “One Touch Switch” initiative to simplify the broadband switching process for consumers.

Telecom providers are among the most notorious businesses for bumping out-of-contract prices for consumers. They are especially predatory on older customers who are less likely to seek better deals.

Here’s just one example of a current package that over doubles in price:

Legislation introduced on 15 February 2020 mandates that broadband,...

28 September 2021 | Broadband

Broadband outages triple as almost 15M Brits suffer in the past year

Nearly 15 million Brits suffered a major broadband outage during a year when reliable connectivity has never proved to be so vital.

Video meetings, checking in with loved ones, purchasing essentials, awkward virtual quizzes, getting help when needed, and keeping updated on the latest advice and developments all required a dependable internet connection.

However, research from Uswitch found that broadband outages have tripled in the last year.

Ernest Doku,...

27 July 2021 | Broadband

British mobile operators will be banned from selling locked phones

Telecoms regulator Ofcom has banned mobile operators from selling locked phones after December 2021.

Locking mobiles to specific networks often causes confusion for consumers and prevents them from switching at the end of their contracts.

Selina Chadha, Connectivity Director at Ofcom, said:

“We know that lots of people can be put off from switching because their handset is locked.

So we’re banning mobile companies from selling locked phones, which...

27 October 2020 | Legislation & Government

Nokia: Video is still the 5G ‘killer app’ for both consumers and enterprises

Research from Nokia suggests that improved video capabilities is still 5G's killer application for both consumers and enterprises.

We’re currently in the middle of a global pandemic and more people than ever are working from home and communicating with their loved ones remotely. Video calls have been vital for many during this period despite them often suffering from poor performance.

According to Nokia’s latest polling, 90 percent of consumers said that...

10 June 2020 | IoT