Virgin Media O2 launches UK’s first 2Gbps residential broadband 

Virgin Media O2 has become the first major UK broadband provider to launch a residential 2Gbps service, dubbed Gig2, and introduce symmetrical download and upload speeds across all speed tiers as an optional add-on for customers.

The new blisteringly fast Gig2 broadband service, which offers speeds more than 28 times faster than the UK average, is enabled by XGS-PON full-fibre technology and builds on Virgin Media's existing 1Gbps Gig1 service.

Gig2 will be available...

7 February 2024 | Broadband

RootMetrics: Three overtakes EE for best UK 5G network 

RootMetrics has unveiled its latest UK mobile report based on over 600,000 tests conducted in the second half of 2023.

The results cover the entire spectrum of user experiences, spanning the UK, individual nations, and 16 prominent metropolitan markets. Here's a breakdown of how the key players—EE, Three, Virgin Media O2, and Vodafone—performed during this extensive testing period.

EE maintains overall dominance

For the 21st consecutive time, EE clinched the...

29 January 2024 | 5G

CMA launches Vodafone-Three merger investigation

The UK's competition regulator has opened an in-depth investigation into Vodafone's proposed merger with rival mobile network Three over concerns the deal could lead to higher bills for consumers.

The Competition and Markets Authority (CMA) said it will assess whether combining two of the country's biggest telecom providers will negatively impact competition and choice in the market.

Concerns about the merger have been raised by Unite the Union. The union estimates that...

26 January 2024 | 5G

BT updates price hike policy ahead of new regulations

BT is overhauling its policy on mid-contract price hikes ahead of strict new regulations being imposed by the UK's communications regulator Ofcom. The company said it will stop linking price rises to inflation and instead specify clearly in monetary terms what increases customers can expect. 

The move comes after Ofcom found last year that the way telecoms companies raise prices lacks transparency and can be confusing for consumers. Under BT's current model, tariffs are adjusted...

17 January 2024 | 5G

BT misses Huawei equipment ban deadline

The deadline set by the UK government for telecoms operators to remove Huawei equipment from their core networks has elapsed, with BT falling a bit short.

In November 2022, the government issued formal legal notices to telecoms operators – including BT – outlining their obligations to eliminate Huawei kit due to security concerns. 

The initial deadline of 28 January 2023 was later extended to 31 December 2023 as several operators expressed difficulties in...

2 January 2024 | 5G

Connected Nations: UK full-fibre broadband reaches 17M homes

A record-breaking 17 million UK homes now have access to full-fibre broadband, according to Ofcom's latest Connected Nations report released today.

The report highlights the advantages of full-fibre broadband, emphasising its increased reliability and resilience compared to traditional copper-based networks. 4.6 million households have already made the switch.

Analysis indicates that providers experience fewer faults on their fibre networks, contributing to a smoother...

19 December 2023 | Broadband

Over 330K premises benefit from UK connectivity fund in 2023

The UK has invested over half a billion pounds this year to boost connectivity for more than 330,000 premises. The announcement comes alongside a £33 million investment to connect more than 17,000 homes and businesses in rural Derbyshire to high-speed broadband.

This announcement for Derbyshire follows earlier contracts awarded in Shropshire, Cambridgeshire, New Forest, Norfolk, Suffolk, Hampshire, North East Staffordshire, and Oxfordshire—bringing total investment to over...

15 December 2023 | Broadband

Ofcom plans to improve mid-contract price rise transparency

UK telecoms regulator Ofcom has announced plans to improve transparency around mid-contract prices.

The regulatory body has expressed concerns about the prevalent practice of mid-contract price rises – often linked to unpredictable inflation – adopted by major phone, broadband, and pay TV companies. In response, Ofcom is suggesting tougher protections for consumers by considering a ban on this practice.

Confusing price rise terms

Ofcom argues that unclear terms...

12 December 2023 | 5G

UK accuses Russia of sustained hacking campaign

The UK Government has accused Russia's Security Service, the FSB, of orchestrating a sustained cyber-hacking campaign targeted at politicians and public figures.

The group – identified as FSB Centre 18 – is alleged to have stolen and disseminated sensitive data through cyber-attacks, including materials related to the 2019 election.

Despite Russia's persistent denials, Foreign Secretary David Cameron condemned the group's actions as "completely...

7 December 2023 | Legislation & Government

In the fast lane: Analysing the UK’s leading broadband players

Opensignal has conducted an in-depth analysis of the real-world fixed broadband experience across the UK. The study provides a national overview as well as detailed insights into five major cities: Belfast, Cardiff, Edinburgh, London, and Manchester.

National broadband landscape

The UK's fixed broadband market is witnessing rapid evolution, with national telecoms regulator Ofcom's analysis pointing to a potential surge in full fibre (FTTP) coverage from 15.4 million properties...

6 December 2023 | Broadband