contract Archives - Telecoms Tech News

Ofcom cracks down on unpredictable telecom price hikes

Ryan Daws — Fri, 19 Jul 2024 17:08:01 +0000

Ofcom, the UK’s communications regulator, will require telecoms providers to clearly state any price increases in pounds and pence upfront, giving customers more certainty about their monthly outgoings. The new regulations are set to take effect from 17 January 2025 and come in response to the growing trend of major UK phone, broadband, and pay... Read more »

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BT updates price hike policy ahead of new regulations

Ryan Daws — Wed, 17 Jan 2024 15:21:10 +0000

BT is overhauling its policy on mid-contract price hikes ahead of strict new regulations being imposed by the UK’s communications regulator Ofcom. The company said it will stop linking price rises to inflation and instead specify clearly in monetary terms what increases customers can expect. The move comes after Ofcom found last year that the... Read more »

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Ofcom launches review into mid-contract price rises

Ryan Daws — Thu, 09 Feb 2023 18:00:34 +0000

Ofcom has launched a review into whether mid-contract price rises by telcos give customers sufficient certainty about their finances. The cost-of-living crisis has made budgeting more important than ever as households feel the squeeze and many get pushed into financial difficulties. In the UK, telcos are free to include a clause in their agreements that... Read more »

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