emergency calls Archives - Telecoms Tech News

Ofcom hits BT with £17.5M fine over emergency call system failure

Ryan Daws — Mon, 22 Jul 2024 16:17:17 +0000

Ofcom has imposed a £17.5 million fine on BT for its inadequate preparedness in handling a major disruption to its emergency call service last summer. The incident, which occurred on 25 June 2023, left nearly 14,000 emergency call attempts unsuccessful and potentially put lives at risk. The failure, described as “catastrophic,” affected BT’s ability to... Read more »

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Ofcom launches BT investigation after emergency calls disruption

Ryan Daws — Wed, 28 Jun 2023 09:41:42 +0000

Ofcom has launched an investigation into BT following a national issue that disrupted national emergency services calls on June 25th. On that day, individuals across the country were unable to connect with emergency services by dialling 999, as advised by the police, fire, and ambulance departments. Instead, they were instructed to call alternative numbers such... Read more »

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